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Isola AgriLink
IICA Digital Agriculture Week 2026  ·  Applicant

WhatsApp + Voice AI for Caribbean agriculture.

Isola AgriLink turns the channels farmers already use into structured, AI-powered workflows — triage, case logging, human handoff, advisories. No new app. No training required.

Pilot-ready — now preparing pilots with Caribbean agricultural organizations
💬 Try the live demo Request a pilot →
Case #DA-1042 logged
Extension officer notified

The challenge

Agricultural support still runs on missed calls, WhatsApp groups and paper.

Cooperatives, extension teams and agribusinesses rely on disconnected WhatsApp groups, missed calls, paper notes and manual follow-up. Reports get lost. Response times stretch. Managers fly blind on emerging issues.

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Channels farmers already use

Works over plain WhatsApp and ordinary phone calls — no app to install, no smartphone required. Farmers, members and field teams can reach you from day one.

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AI triage & human handoff

AI handles routine questions and intake instantly, then routes anything complex to the right extension officer — every conversation logged as a trackable case, nothing lost.

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Advisories at scale

Send seasonal, climate and food-safety advisories — plus follow-up reminders — proactively to the people who need them, through the channels they already check.

How it works

From a WhatsApp message to a structured, tracked workflow.

01

Farmer reaches out

By WhatsApp or a voice call, in their own words and language.

02

AI triages & logs

Intake, classify, answer routine questions, open a tracked case — instantly, 24/7.

03

Human takes over

Complex cases route to the right extension officer with full conversation context.

04

Managers see trends

Open issues, response times and emerging patterns on a live dashboard.

What's included

A complete workflow layer over the conversations you already have.

What Isola AgriLink does

  • AI triage and intake over WhatsApp + voice
  • Human handoff with full conversation context
  • Case logging, reminders and follow-up
  • Advisory and broadcast messaging
  • Voice / PBX support and call routing
  • Odoo / CRM workflows and records
  • Dashboards for open issues and trends

Key use cases

  • Farmer technical-assistance intake
  • Pest / disease inquiry triage & routing
  • Food-safety and incident reporting
  • Cooperative member support
  • Field-visit scheduling
  • Input / order follow-up
  • Export / trade document reminders

For ministries, cooperatives & agribusinesses

A structured layer over the conversations you already have.

  • ✓
    Reach more farmers with the same team. AI handles intake and routine questions so officers focus on the cases that need them.
  • ✓
    Stop losing reports. Every farmer interaction becomes a tracked case with a clear owner and status.
  • ✓
    See issues early. A live view of open cases and emerging trends — pest, disease, climate stress — across your network.
  • ✓
    Run it as your own. Each organization operates its own secure instance with its own records, on EPIC's communications infrastructure.
ChannelsWhatsApp + Voice
App requiredNone
AI + humanTriage → handoff
Records systemOdoo / CRM
Availability24 / 7
StagePilot-ready
Request a pilot →

Why EPIC + Isola

Telecom infrastructure meets AI workflow automation.

EPIC brings

  • Telecom & hosted PBX infrastructure
  • SIP / voice and managed DIDs
  • WhatsApp Business API experience
  • Odoo / business-workflow implementation
  • Caribbean operating context & on-the-ground team

Isola brings

  • AI agents and WhatsApp inbox
  • Voice AI with human takeover
  • Multi-tenant workflows per organization
  • Business automation and dashboards
  • A platform already operating in production

Built for the hemisphere's priorities

Aligned with IICA Digital Agriculture Week 2026.

Isola AgriLink is built on EPIC's operational communications infrastructure and the Isola platform, designed around the priorities driving digital agriculture across the Americas.

Digital extension & technical assistance AI-powered agriculture Climate-smart & resilient farming Food security Drought & water management Risk management & food safety Productivity & competitiveness
See it for yourself

Message Isola AgriLink on WhatsApp.

Try the live demo, or talk to us about a pilot for your ministry, cooperative or agribusiness.

💬 Chat on WhatsApp · +1 767-818-8326 Request a pilot